Scarlett Moon, is directed solely by Elise Tassell. She alone will decide how your personal data is processed and for what purposes.
What type of information does Scarlett Moon collect?
Information you voluntarily provide: When you sign up for and use my Services (including my mailing list, blog, online booking system), send an email, post on my blog, or communicate with me in any way, you are voluntarily giving me information that I collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including, location, purchase history, and other demographic information, including information regarding your health. By giving me this information, you consent to this information being collected, used, disclosed, and stored by me.
Why is your data being collected?
To administer booking requests and purchases, including confirming your booking or purchase and otherwise communicating with you about your booking or purchase.
To provide you with other products and services you request
To address any claims made against me; for example, I may share details of accident logs with my insurers in connection with any claim made or likely to be made against me
To comply with any legal or regulatory obligation (including in connection with a court order)
To provide you with information that you have requested from me
To send you marketing communications
To be able to contact site Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve my respective services.
How does Scarlett Moon process your data?
Scarlett Moon complies with its obligations under the Data Protection Act/GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
Scarlett Moon is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Scarlett Moon adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do I communicate with site visitors?
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Scarlett Moon, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you would like to opt out of these communications, please check the ‘unsubscribe’ button at the bottom of email communications or contact me by email (email@example.com) to ask me to delete your data.
How can you access, correct, update or delete information I hold about you?
I will give an individual access to any Personal Information that is held about them within 30 days of any request for that information. You are entitled:
to request access to your data,
to correct or update your data,
to delete your data,
to restrict or object to how we use your data, and
To move your data.
Individuals may make any of the above requests regarding the information I hold about them by contacting me via email . Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your request. There is no charge for an individual to access or update their Personal Information.
You are able to unsubscribe or withdraw consent for how we use your information at any time.
Who do I share your personal information with?
In connection with the uses described above, I may share your information to certain third parties, including:
Other facilitators, when providing services/ events that are co-facilitated. You will be made aware upon booking certain events that there are third parties involved.
Organisations that provide services to me. For example, I may engage third party service providers to send postal mail and email, maintain and update our databases of customer details (including the removal of repetitive information), analyse data, process card payments, provide customer service and handle claims;
to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity and for the assessment and collection of tax; and
our insurers and insurance brokers and our and their advisers in the event that a claim is made or could be made against me.
In the event that I sell or buy any business or assets, I may disclose personal information held by me to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party (or subject to a reorganisation within our corporate group), personal information held by me will be one of the transferred assets.
I may pass your personal information to third parties if I am under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation (including in connection with a court order), or in order to enforce or apply the agreements I have with or otherwise concerning you (including agreements between you and us (or one or more of our affiliates)); or to protect our rights, property or safety or those of our customers or other third parties.
You should be aware that, if I am requested by the police or any regulatory or government authority investigating suspected illegal activities to access and disclose individually identifiable information concerning your activities whilst using our website, I reserve the right to do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our website, and that use is deemed by me inconsistent with the terms governing use of my website.
How does Scarlett Moon keep your personal information safe?
I take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
How long do we keep your personal information?
I will keep your personal information for as long as is necessary given the purposes for which we collected and use that information. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
If we collected your personal information in order to perform a service or performance of a contract, we keep your personal information for 4 years from the date of the last service you requested or booked with us.
Updated 21st May 2018